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Can't Print Custom Computer Page from HP by Medford

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as Fixed Help for as Fixed

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Type: Bug
ID: 332531
Opened: 3/11/2008 7:22:23 AM
Access Restriction: Public
0
Workaround(s)
2
User(s) can reproduce this bug
When I go to, "http://www.shopping.hp.com/webapp/shopping/computer_can_series.do?storeName=computer_store&category=desktops&a1=Category&v1=Versatile+computing&series_name=s3300z_series" and click on "Customize and buy", I am unable to print all of the data on the next page. The only pages that print are pages 1 & 4 the other pages are blank. This happens with IE7 as well.

You can easly see this without printing a page, by going to print preview.
Details (expand)

Please verify that this issue occurs in Internet Explorer 8 RTW. Click here for more information.

1. What seems to be the problem? Click here for more information.
Other. (Please list details in the description field above.)

2. What area did the issue occur in? Click here for more information.
----Printing

3. What language of your browser's frame? Click here for more information.
English

3a. What is your language preference order?  Click here for more information.
 

 
Please try to reproduce this issue in No Add-ons mode and answer the following 2 questions. You can find the No Add-ons shortcut under All Programs > Accessories > System Tools > Internet Explorer (No Add-ons).  Click here for more information.

4.  What was the result of the issue after trying it in No Add-ons mode?
The issue reproduces in No Add-ons mode

5. If running in No Add-ons mode solves your issue, what kind of Add-ons are you using?
 

5a. If Other, then please list the add-on:
 


6. How often does this happen? Click here for more information.
Always Happens

7. What Operating System are you running? Click here for more information.
Windows Vista SP1 x86

8. Have you ever seen this problem before in Internet Explorer? Click here for more information.
This happens in IE7

9. Where does this occur?  Click here for more information.
Both

9a. Please provide the URL of the internet application being used.
http://www.shopping.hp.com/webapp/shopping/computer_can_series.do?storeName=computer_store&category=desktops&a1=Category&v1=Versatile+computing&series_name=s3300z_series


10. Please list the reproduction steps. Click here for more information.
When I go to, "http://www.shopping.hp.com/webapp/shopping/computer_can_series.do?storeName=computer_store&category=desktops&a1=Category&v1=Versatile+computing&series_name=s3300z_series" and click on "Customize and buy", I am unable to print all of the data on the next page.

11. What are the expected results? Click here for more information.
I expected to be able to print all of the pages

12. What are the actual results? Click here for more information.
The only pages that print are pages 1 & 4 the other pages are blank.
File Attachments
1 attachments
print.JPG
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Posted by Medford on 8/27/2008 at 8:18 PM
This happens as well in IE8 Beta 2
goto: http://www.shopping.hp.com/webapp/shopping/series_can.do?storeName=computer_store&landing=desktops&a1=Category&v1=Versatile performance
or you can go to order any custom computer. When you pick out the specs you want, go to print preview, nothing is shown correctly and it will not print either. This page will only print correctly with safari.
Posted by Microsoft on 3/19/2009 at 9:16 AM
This issue has been resolved fixed and can be seen in IE8 RTW. Please re-activate this issue if it still exists in IE8 RTW.

Thank you.
The IE Team.
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