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KB2840149 patch prevents downloading bank statement from Bank of America Website by fwhitman


Status: 

Closed
 as Not Reproducible Help for as Not Reproducible


Type: Bug
ID: 785673
Opened: 4/26/2013 6:14:01 AM
Access Restriction: Public
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Workaround(s)
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User(s) can reproduce this bug

Description

I removed the KB and now I can download my bank statements.
Details
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Posted by Microsoft on 6/3/2013 at 7:43 AM
Thank you for your feedback.

We are currently unable to reproduce this issue as described.

We value your feedback. If you have the additional information requested, please reactivate the bug or submit a new bug with more details on how to reproduce the issue. You can also read the guidelines at https://connect.microsoft.com/IE/content/content.aspx?ContentID=16254 regarding filing a good bug report.

Best regards,

The Internet Explorer Team
Posted by Microsoft on 5/17/2013 at 7:21 AM
Thank you for your feedback.

We are currently unable to reproduce this issue as described.

We value your feedback. If you have the additional information requested, please reactivate the bug or submit a new bug with more details on how to reproduce the issue. You can also read the guidelines at https://connect.microsoft.com/IE/content/content.aspx?ContentID=16254 regarding filing a good bug report.

Best regards,

The Internet Explorer Team
Posted by Microsoft on 4/30/2013 at 3:06 PM
Thank you for your feedback.
We appreciate the time and effort taken to test IE10. In order to expedite the investigation of this issue, additional information is needed:
1) Please provide detailed repro steps.
2) Please provide a screen shot of the issue (press windows key + printscreen) or crash reports if any.
3) Send the Iediag and dxdiag report.

Please generate an IEDiag report.
Here are the steps to create the reports:
A)Locate iediagcmd.exe in
1. C:\Program Files(x86)\Internet Explorer if you are using 64 bit Windows
2. C:\Program Files\Internet Explorer if you are using 32 bit Windows
B) Run iediagcmd.exe, this will open a black command window and this window gets closed by itself after few minutes.
C) You should find a IEDiag.cab file on your desktop.

Please generate DxDiag report.
a) On Start menu , type dxdiag.exe - click to run. (mouse over bottom left corner of the screen, right click, select run, type dxdiag and press OK.
b) Save all infortmation to the Desktop.

Please attach both files to this connect bug.

Best regards,
The Internet Explorer Team
Posted by Microsoft on 4/30/2013 at 12:50 PM
Thank you for your feedback. We will be investigating this issue further.

Best regards,

The Internet Explorer Team
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