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Internet Explorer 10 Update by Krevbot9


Status: 

Closed
 as Not Reproducible Help for as Not Reproducible


Type: Bug
ID: 788511
Opened: 5/23/2013 8:47:44 AM
Access Restriction: Public
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Description

My company is still reeling from this IE 10 update that was automatically pushed to computers months ago.

I have a laptop that was upgraded to 10, then I downgraded it back to 9. Now it has problems loading web interfaces for wireless access points with Google Chrome and IE 9.

I have co-workers who were virtually unable to use their computers to do work through a web site we use for property management.

I understand wanting to upgrade software, and I usually encourage change. But essentially forcing someone to change through an automatic update that breaks their equipment is unacceptable.

Please be more careful when upgrading in the future.

Thank you for reading,
Kevin
Details
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Posted by Microsoft on 5/24/2013 at 6:21 AM
Thank you for your feedback.

We are currently unable to reproduce this issue as described.

We appreciate you taking the time to report this issue to us. For better support in troubleshooting the specific issue with the Laptop, Please consider engaging and opening a support incident to report the issue as a possible candidate for servicing via hotfix. Please visit http://support.microsoft.com/ph/807 for support for Internet Explorer 6, 7, 8, and 9 and https://support.microsoft.com/gp/internet-explorer-10 for support for Internet Explorer 10.

We value your feedback. If you have additional information that can help us recreate this issue — such as a specific url, more detailed steps, test results from different machines, or additional conditions — please reactivate the bug or submit a new bug with more details on how to reproduce the issue. You can also read the guidelines at https://connect.microsoft.com/IE/content/content.aspx?ContentID=16254 regarding filing a good bug report.

Best regards,

The Internet Explorer Team
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