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IE restarting all tabs by techiesportsfan


Status: 

Closed
 as By Design Help for as By Design


Type: Bug
ID: 804219
Opened: 10/1/2013 11:52:29 AM
Access Restriction: Public
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Workaround(s)
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Description

IE restarts all tabs when one of the tabs misbehaves and has an error. This results in everything being reloaded and especially when you're working with financial websites it wreaks havoc.
Details
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Posted by Microsoft on 10/29/2013 at 12:43 PM
Hello techiesportsfan,

Thank you for sharing this feedback! We have been reviewing the feedback and discussing the issue in great detail. Based on current architectural design it is expected that if one tab crashes, then other tabs within the same content process will also be restarted. It generally won't be all tabs loaded in IE, but it would be a subset of them that have been located in the same process.

Ideally, it would be good to understand what is causing the initial site/tab to crash. If this can be narrowed down to a site (or plug-in), we would like to take a look at that. At this point based on the feedback you shared about IE restarting tabs when one of the tabs misbehaves or has an error would be by design. In your circumstance if you could collect a process dump of the misbehaving tab we would love to investigate why it is crashing. We have included steps below how to collect a process dump of the tab.

NOTE: Please do not visit any sites that contain personal or sensitive data such as passwords or financial data while collecting the process dump.

If you are still able to reproduce the crash could you please download debug diag from <http://support.microsoft.com/kb/2580960>
1)    Once installed open debug diag and select the rule type 'Crash' and click next.
2)    Under Select target type select 'A specific process' and click next
3)    In the text box next to Selected Process please enter iexplore.exe and click next
4)    Under the Advanced Configuration please just click next
5)    Lastly in the Select Dump Location please take note of the location where the dump file will be written. You can change this to another location if you wish. Click Next then Click Finish.
Once you have reproduced the crash open the folder location from step 5 above. Locate the file ending in .dmp. Please compress (zip) this .dmp file(s) and upload them to connect.

At this point we will go ahead and close out this issue as by design based on the explanation we are providing. If you are able to collect the process dump of the issue please feel free to reopen this issue and attach the dump or you can open a new feedback item and attach the process dump and we will investigate.

Best regards,
The Internet Explorer Team
Posted by ITBeta on 10/2/2013 at 10:03 AM
Bug 1. When multiple websites are open in Internet Explorer version 11.0.9431.194, the following bug occurs on one these websites such as http://rt.com/.

Website is not responding appears at bottom. Pop up message box states Recover page? Click Yes.

Windows is checking for a solution to this problem. Then the website reloads.



Bug 2. Internet Explorer version 11.0.9431.194 has stopped working. Windows is checking for a solution to the problem.

A problem causes the program to stop working correctly. Windows will close the program and notify you if a solution is available.

Close program option. Click Yes.

Webpage reloads. A problem with webpage caused IE to close & reopen the tab.



See my bug post on Microsoft Connect: https://connect.microsoft.com/IE/feedback/details/804239/website-or-browsers-tab-bug-causes-webpage-to-reload-in-ie11
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