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IE 11 Print and Print preview script error - updated by lmckenney


Status: 

Active


Type: Bug
ID: 806193
Opened: 10/22/2013 8:05:06 AM
Access Restriction: Public
Primary Feedback Item: 773626
1
Workaround(s)
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3
User(s) can reproduce this bug

Description

I installed Windows 8.1 with IE 11 last Thursday on my desktop. Just noticed today (22 Oct 2013) that File->Print and File->Print preview are not working. I get a script error. Answer Yes continue running scripts, no preview. Answer No, same result. Line: 1905, Char: 1, Error: Invalid argument, Code: 0, URL: res://ieframe.dll/preview.js

IE11 installs updates automatically. Currently installed RTM KB2841134 Version 11.0.9600.16384
Details
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Posted by dafisl on 12/3/2013 at 11:27 AM
This Issue was happening on a clients computer that was recently upgraded from 8.0 to 8.1 running IE 11. The workaround posted by Lmckenney worked fine, there was no default printer selected.
Posted by Microsoft on 11/22/2013 at 2:43 PM
Hello Lmckenney,

Thank you for your feedback. This turns out to be the same issue as Connect Feedback http://connect.microsoft.com/IE/feedback/details/773626/javascript-error-in-res-ieframe-dll-preview-js-on-print-preview. Please follow the progress of this bug there.

Also thank you for updating us about the default printer not being set we have added that to our investigation notes. It is strange that the default printer was not set after the upgrade we will look for other reports of the same issue.

Thank you.

Best regards,
The Internet Explorer Team
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Posted by lmckenney on 10/29/2013 at 12:00 PM
Just for background, I upgraded from Windows 8 pro to Windows 8.1 pro. Somehow, after the upgrade, I no longer had a printer set as default. By going to Devices and Printers and selecting one of my printers as default, print and print preview were restored for IE.

Theoretically, I don't think it is possible to not have a default printer, so the Windows 8.1 / IE 11 upgrade may have created the problem.
File Name Submitted By Submitted On File Size  
error print IE 11.png 12/3/2013 152 KB