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IE 11 Compatibility Settings Not Retained by grahamvb



Type: Bug
ID: 808724
Opened: 11/15/2013 4:14:59 PM
Access Restriction: Public
User(s) can reproduce this bug


IE 11 fails to retain compatibility settings between sessions. When a website is added to compatibility view, the site is retained only for as long as the Internet Explorer 11 session is active. When the browser is closed and reopened the compatibility view list is empty and the site that was added during the previous session does not load properly. It can be re-added and again loads properly during the session.

When the user selects Options > Compatibility View Settings, the site loads into the "Add this website:" textbox. Clicking the "Add" button adds the site to the "Websites you've added to Compatibility View:" list. The site loads correctly as long as Internet Explorer 11 remains open. When Internet Explorer 11 is closed and subsequently reopened the site will no longer open properly, is not listed in the "Websites you've added to Compatibility View:" list and must be added again to the compatibility list to function properly during that session.
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Posted by Microsoft on 6/4/2014 at 10:06 AM
Hello grahamvb,
We have continued to test this scenario and we are unable to reproduce the issue on build 11.0.9600.17107. In the repro steps you provided a link to an OWA website. Do you need to log into the website in order to reproduce the issue? Have you experienced this issue with other websites? Are you running IE 11 on Windows 7 or 8.1?

Best regards,
The Internet Explorer Team
Posted by qtxasjo on 2/21/2014 at 5:13 AM
I have exactly the same problem as grahamvb and I have Internet Explorer 11, build 11.0.9600.16518.
Posted by Microsoft on 2/19/2014 at 9:29 AM
Hello grahamvb,
    Thank you for the feedback. I wanted to check with you to find out if the issue is reproducible on your pc after installing the latest update for Internet Explorer 11. Are you able to reproduce the issue after installing the MS14-010 http://technet.microsoft.com/en-us/security/bulletin/ms14-010 which will bring your build up to 11.0.9600.16518. We did not reproduce the issue you described with this build.
Best regards,
The Internet Explorer Team
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Posted by paceware on 2/7/2014 at 4:16 AM
While using IE 11 under Win 8.1 Pro, I have found the Delete Browsing History action with the 'History' selection checked causes the compatibility view list to be cleared. This occurs whether the Delete Browsing History action occurs manually or is optioned to occur when exiting the browser. The workaround is to uncheck the 'History' selection on the Delete Browsing History options display. The 'Your browser is not fully compatible with our site' can display randomly even if the web site domain is in the compatibility view list. See attachments for an example of this message.
File Name Submitted By Submitted On File Size  
Capture.JPG 2/7/2014 26 KB