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IE 11 causing windows to Crash by Jackie Lindley


 as Not Reproducible Help for as Not Reproducible

Type: Bug
ID: 810991
Opened: 12/7/2013 12:31:59 PM
Access Restriction: Public
User(s) can reproduce this bug


Windows is installing automatic updates one of which is IE 11
I have had to reset to a previous reset point twice now, as when it has been installed, it causes my computer to crash as soon as anyone opens internet explorer.
Has anyone else experienced this?
How do I sop windows from automatically installing updates?
Is Microsoft looking into fixing this problem?
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Posted by Microsoft on 1/22/2014 at 8:32 AM
Thank you again for your feedback.

At this time we will close out this feedback item. If you have the additional information requested, please reactivate the bug. Your feedback is very important to us, and it helps us improve the quality of Internet Explorer.

We continue to welcome more feedback, so please don't hesitate to report other ways that we can improve Internet Explorer.

Best regards,

The Internet Explorer Team
Posted by Microsoft on 12/13/2013 at 1:11 PM
Hi Jackie,

To change the way windows handles updates, you can right click on the message flag in the system tray. There should be a short menu. Click on 'Open Windows Update'. Click on 'Change Settings'. On the change settings page there is a drop down menu under the heading 'Important updates'. Select one of the options that doesn't automatically install updates.

Are there other updates that have installed along with Internet explorer?

Best regards,

The Internet Explorer Team
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