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Internet Explorer 11 always crashing by mrdbeta


Status: 

Closed
 as Not Reproducible Help for as Not Reproducible


Type: Bug
ID: 811253
Opened: 12/10/2013 10:24:13 PM
Access Restriction: Public
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Description

Hi

I am using Windows 8.1 Preview. Build Number 9431. And with Internet Explorer 11 version 11.0.9431.228.
Updated Version: Preview (KB2898785).

I always get a constant IE 11 crashes.

Currently I am using F-Secure 2014 Internet Security Preview.
Details
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Posted by Microsoft on 4/1/2014 at 2:56 PM
At this time we will go ahead and close out this feedback as no repro. If you are still able to reproduce the issue will you please reopen this bug and provide information\data previously requested.
Best regards,
The Internet Explorer Team
Posted by Microsoft on 1/15/2014 at 9:00 AM
Hello Mrdbeta,
After you updated from the release preview to the full release product are you still experiences the crashes?
If you are we will need to dig in deeper and collect additional information to continue our investigation.

If you are still able to reproduce the crash could you please download debug diag from http://support.microsoft.com/kb/2580960
1)    Once installed open debug diag and select the rule type 'Crash' and click next.
2)    Under Select target type select 'A specific process' and click next
3)    In the text box next to Selected Process please enter iexplore.exe and click next
4)    Under the Advanced Configuration please just click next
5)    Lastly in the Select Dump Location please take note of the location where the dump file will be written. You can change this to another location if you wish. Click Next then Click Finish.
Once you have reproduced the crash open the folder location from step 5 above. Locate the file ending in .dmp. Please compress (zip) this .dmp file(s) and upload them to connect.

Best regards,
The Internet Explorer Team
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