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IE 11 runs very slow on Windows 7, sometimes not at all.. by redbaron1966


Status: 

Closed
 as Not Reproducible Help for as Not Reproducible


Type: Bug
ID: 834136
Opened: 3/14/2014 4:17:47 PM
Access Restriction: Public
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Description

I run IE 11, with an automatic updater on Windows 7. On Yahoo, or for that matter any other website for the exception of Youtube, I get constant error messages saying "Internet Explorer has stopped working." It constantly requires me to have to reload the website, or webrowser, and start again. It also runs slow on Yahoo, to the point where sometimes I get the error message of " This page cannot be loaded."

I would have hoped they had fixed this from IE 10, but apparently they didn't. My IP had numerously got numerous calls about this, and they could not find a fix for it, literally having to downgrade to IE 9.

Could you please help me?

Details
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Posted by Microsoft on 5/1/2014 at 12:28 PM
Thank you again for your feedback.

At this time we will go ahead and close out this feedback. If you are still able to reproduce the issue can you please reopen this bug and provide the additional information requested.
Once we have the information, we will continue our investigation of the issue you reported. Thank you for helping make Internet Explorer better.

Best regards,
The Internet Explorer Team
Posted by Microsoft on 3/21/2014 at 11:36 AM
Hello redbaron1966,

Thank you so much for providing feedback.We have released an updated version of Internet Explorer 11. Please verify if the problem still exists. If you are still able to reproduce the issue, can you please provide the following:

1)IE version with build number listed in the Help|About dialogue.
2)Detailed Repro Steps.
3)A Snapshot or a video of the issue you are observing.

Every piece of feedback we receive is important to us and helps us improve the quality of Internet Explorer.

Best regards,
The Internet Explorer Team
Posted by ITBeta on 3/15/2014 at 6:18 PM
I am using Internet Explorer 11 on my Windows 7 computer, and it works just fine.
Posted by ITBeta on 3/15/2014 at 6:17 PM
I am using Internet Explorer 11 & Windows 7 on my computer.

One reason that your computer is running slow is that your hard drive needs to be cleaned. CCleaner is a good program for cleaning your hard drive. - https://www.piriform.com/ccleaner
- If you have never cleaned your hard drive, this will take a long time. Your computer has become like a clogged with junk data sitting on it. This process might take a few hours, but it will be worth it.

You also need to update some software on your PC. This software needs to be update every couple of weeks on your PC. Install the following software on a high-speed Internet connection such as your local public library or Starbucks coffee shop. Starbucks has very high speed Internet.

Step 1. Update Adobe Flash Player, Adobe Air, Adobe Shockwave Player & Adobe Reader. Uninstall all three & restart your computer. Then install new versions from the following webpage: http://www.adobe.com/

Step 2. Update Java. Uninstall the old version. Restart your computer. Then install the new version from the following webpage: https://www.java.com/en/

Step 4. Install the latest version of Microsoft Internet Explorer 11. If it request you to install Bing on your desktop or Bing tool bar, then select no to these options. - http://windows.microsoft.com/en-us/internet-explorer/download-ie-MCM

After your install the new version of Internet Explorer 11, restart your computer.

Step 4. Windows updates. Open Task Bar at bottom left corner of your computer monitor by clicking on the Windows icon. Click All Programs. Click Windows updates.
- After your computer scans for Windows updates, downloads & installs them. Restart the computer and scan for Windows updates again. You computer will tell you what it needs do download. So download & install these updates. Restart your computer, and check for Windows updates again. Repeat this Windows Updates cycle over and over until your computer has caught up downloading Windows updates.

New Windows updates are released every Tuesday. But the second Tuesday of each month is for very important & several software updates. But you can download updates anytime. It's just that the new ones become available every Tuesday.

Step 5. Go do your computer manufacturer's website to install any software updates for your computer. There might be an auto-scan option on the manufacturer's website. ex. Chip driver updates, graphics driver updates, audio driver updates & more. After this, do Windows updates on your computer in a cycle so you Windows software is updated with the new software/driver you just installed from your computer manufacturer's website.

Step 6. Uninstall any software on your computer that you are not using. Under Control Panel, click Program & Features in order to uninstall software. Do not ever uninstall Internet Explorer or Windows Media Player because they are part of the operating system. Also uninstall any toolbars for your browser on your computer. If you use software only once every couple of months then uninstall it. Install this software only when you need it, then uninstall it. You computer will also run faster after you uninstall any software that you do not use.

After doing all this, take you computer to your local computer repair shop and have the mother board & fan cleaned. Dust gathers on it. Dust can slow the fan down, and your computer does not cool as well as it should.
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