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Reporting Services does not start after applying KB948109 by PES


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Type: Bug
ID: 357144
Opened: 7/21/2008 11:48:33 AM
Access Restriction: Public
3
Workaround(s)
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4
User(s) can reproduce this bug

Description

After applying hotfix form KB948109 the reporting services fails to start and logs theses 2 entries to event viewer:

ID 7000
The SQL Server Reporting Services (MS$DPM2007$) service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

and

ID 7009
Timeout (30000 milliseconds) waiting for the SQL Server Reporting Services (MS$DPM2007$) service to connect.

This happens even with a manual command for the service to start.
This happened in 2 servers and if we uninstall the hotfix the service returns to normal.
Details
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Posted by Gene Torres on 3/7/2013 at 10:51 AM
Also will not start after applying:

Product: SQL Server 2008 R2 SP1 Common Files - Update 'Hotfix 2772 for SQL Server Database Services 2008 Common Core (64-bit) (KB2567714)' .

Removing this successfully allowed the service to start.
Posted by Microsoft on 7/28/2008 at 12:54 PM
Thank you for filing this issues - we did not receive the information requested previously. I am closing this issue. If you have the requested information, the issue will automatically be reactivated and we'll look at it again.

Here's the info we requested previously:
Thank you for filing this issue. Please attach your Reporting Services log files and any application event log entries generated by the Reporting Services service.


Thanks,
-Lukasz
Posted by Microsoft on 7/22/2008 at 3:27 PM
Thank you for filing this issue. Please attach your Reporting Services log files and any application event log entries generated by the Reporting Services service.

Thanks,
-Lukasz
Posted by Microsoft on 7/22/2008 at 3:27 PM
Thank you for filing this issue. Please attach your Reporting Services log files and any application event log entries generated by the Reporting Services service.

Thanks,
-Lukasz
Posted by Microsoft on 7/22/2008 at 3:27 PM
Thank you for filing this issue. Please attach your Reporting Services log files and any application event log entries generated by the Reporting Services service.

Thanks,
-Lukasz
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Posted by SysAdmin-L30 on 10/23/2008 at 6:07 PM
I tried that by i did not get success!


Event Type:    Error
Event Source:    Report Server (MSSQLSERVER)
Event Category:    Management
Event ID:    107
Date:        10/23/2008
Time:        11:02:20 PM
User:        N/A
Computer:    RR-IMN1
Description:
Report Server (MSSQLSERVER) cannot connect to the report server database.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Posted by 26B366CA-22E0-4010-8379-89650B40CACD on 7/28/2008 at 11:44 AM
The workaround fixed my issue.
Posted by PES on 7/21/2008 at 12:13 PM
http://support.microsoft.com/kb/922918/en-us

1. Click Start, click Run, type regedit, and then click OK.
2. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
3. In the right pane, locate the ServicesPipeTimeout entry.
Note If the ServicesPipeTimeout entry does not exist, you must create it. To do this, follow these steps: a. On the Edit menu, point to New, and then click DWORD Value.
b. Type ServicesPipeTimeout, and then press ENTER.
4. Right-click ServicesPipeTimeout, and then click Modify.
5. Click Decimal, type 60000, and then click OK.
This value represents the time in milliseconds before a service times out.
6. Restart the computer

I think that this sound like a bug because applying this hot fix broke 2 Reporting Services on different boxes.
File Name Submitted By Submitted On File Size  
SQLSetup0001_WISE03_RS.zip (restricted) 7/31/2008 -
HotFix.zip (restricted) 7/31/2008 -
eventviewerlogs.zip (restricted) 7/31/2008 -