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Unable to install SQL Server 2008 SP1 by Joseph W. Leathlean


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Type: Bug
ID: 431376
Opened: 4/8/2009 9:48:07 AM
Access Restriction: Public
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Just downloaded SP1 for SQL 2008 and tried installing it on my development workstation. This workstation only has the tools/SDK/SQL Books installed.

When I get to the 'Select Features' screen it won't let me proceed. The description for the shared features is: The version of SQL Server instance Shared Component does not match the version expected by the SQL Server update. The installed SQL Server product version is 10.0.1300.13, and the expected SQL Server version is 10.0.1600.22.

The error when trying to proceed is: [Error Message] There are no SQL Server instances or shared features that can be updated on this computer.

I also posted this on Technet (http://social.technet.microsoft.com/Forums/en-US/sqlsetupandupgrade/thread/8ef8f163-0adf-4d71-8ddd-3c1d566fd77f) and got some responses including one indicating that I had the February CTP version installed. When I checked the 'about' box in SSMS it gave the following results:

Microsoft SQL Server Management Studio     10.0.1600.22 ((SQL_PreRelease).080709-1414 )
Microsoft Analysis Services Client Tools     2007.0100.1600.022 ((SQL_PreRelease).080709-1414 )

This did indicate a pre-release - yet I knew that I installed from the Developer Edition DVD I purchased. I uninstalled/reinstalled SQL 2008 from the same media (Setup.exe timestamped 07/10/2008) and even after that it still had the same issue.

I also checked my home system which was installed from the Technet Plus Enterprise Edition. Both the tools installed on my workstation and the Virtual TestBed Server I setup have the same issue. The server version is reporting correctly (10.0.1600).

There is no commonality I can find. I've found this issue on XP SP3, Vista, and Windows 2003 Server, x86 and x64.
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Posted by liaqath on 5/12/2010 at 7:00 AM
I too got this same error. not sure how to resolve it
Posted by Microsoft on 4/24/2009 at 12:59 PM

From the error message you listed, it looks definite that we detected a pre-RTM version installation. I am glad it worked out at the end with PSS help. If you find anything that indicates what the problem might be, please let us know. Also, next time around, please attach the entire setup logs. They will indicate the root cause of the problem to guide towards a solution.

Posted by Joseph W. Leathlean on 4/10/2009 at 9:28 AM
In response to your comments regarding not supporting Pre-RTM - as I indicated above - I did install RTM on this box - and I even uninstalled/reinstalled it as part of my troubleshooting of this issue. After another day I opened a PSS ticket and when the PSS engineer contacted me we went through it again and for whatever reason it finally upgraded. I can't explain what, if anything, I did that resolved the issue - but I had uninstalled/reinstalled twice, rebooted several times, and it still didn't work until the next morning when PSS contacted me.
Posted by Microsoft on 4/10/2009 at 9:17 AM
Thanks for contacting us with this issue.

We do not support installing SP1 on a version earlier than RTM. You need to be at the RTM level first. I am closing this issue.


Max Verun
SQL Server
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