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Installation Error by Jeff.com


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Closed
 as Not Reproducible Help for as Not Reproducible


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Type: Bug
ID: 771497
Opened: 11/17/2012 10:57:39 AM
Access Restriction: Public
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Description

Windows Software Development Kit for Windows Store Apps Fatal Error during installation.
Details
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Posted by Microsoft on 12/27/2012 at 9:33 AM
Hello Jeff,

Can you tell me if you had a previous version (CTP, BETA,etc) of Desktop Express installed? Are you still facing this issue after a reboot?
Posted by Microsoft on 11/23/2012 at 2:14 AM
Thank you for submitting feedback on Visual Studio and .NET Framework. Your issue has been routed to the appropriate VS development team for investigation. We will contact you if we require any additional information.
Posted by Microsoft on 11/19/2012 at 8:31 PM
Thanks for your feedback.

In order to fix the issue, we must first reproduce the issue in our labs. In order to efficiently investigate and reproduce this issue, we are requesting additional information outlined below.

Could you please give us a vs setup log so that we can conduct further research?

You can get the log files with the following steps:
1) Download collect.exe from the link below. <http://go.microsoft.com/?LinkId=8967043>
2) You may choose to save the tool for later use, or to run directly.
3) The utility creates a compressed cabinet of all the VS and .NET logs to %TEMP%\vslogs.cab.

Please submit this information to us within 4 business days. We look forward to hearing from you with this information.

Microsoft Visual Studio Connect Support Team
Posted by Microsoft on 11/19/2012 at 9:50 AM
Thank you for your feedback, we are currently reviewing the issue you have submitted. If this issue is urgent, please contact support directly(http://support.microsoft.com)
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File Name Submitted By Submitted On File Size  
vs2012log.txt 11/17/2012 339 KB