Help Viewer low font quality | Microsoft Connect

Help Viewer low font quality by Azarien

Closed

Type:	Bug
ID:	771524
Opened:	11/18/2012 5:21:22 AM
Access Restriction:	Public

Workaround(s)

view

User(s) can reproduce this bug

Source code samples in Help Viewer are rendered in a low quality font, that looks like some East Asian fonts (MS Mincho, MingLiU or SimSun), instead of a much better looking Consolas font.

Details (expand)

Visual Studio 2012

Open Help Viewer 2.0
Navigate to any topic with a source code snippet.

English

Windows 7 SP1

Polish

Source code sample is typeset in a non-antialiased font of low readability, probably MS Mincho or MingLiU.

Source code sample rendered in high-quality monospace font with ClearType support, for example Consolas, Courier New or Lucida Console.

File Name	Submitted By	Submitted On	File Size
tdi.png	Azarien	11/19/2012	9 KB

Posted by Sapien2 on 3/28/2013 at 6:12 AM

I have just updated my help collection to latest online version and the error still reproduces.
There is many discussions about this error ( http://social.msdn.microsoft.com/Forums/en-US/devdocs/thread/e14fd433-e342-4964-a327-cced2ae61e5c/ for example ) and it is really annoying.
The error reproduces when you try to use en-us help books with non-english windows locale. For example I am using Russian locale.
And I want to ask, why this bug report closed without any reason ?

Posted by Microsoft on 11/20/2012 at 12:15 PM

Greetings Azarien

Thank you for filling out a Connect bug for the Help viewer. The font display in Code Snippets for some locales is a known issue. This is a duplicate of a backlog item. The Help viewer supporting CSS files have Courier listed first, not a Unicode encoded font – which then changes the fallback logic that results in what is rendered.

Thank you,

Malcolm Dickson
IDE Experience PM

Posted by Microsoft on 11/20/2012 at 2:45 AM

Thanks for your feedback.

We are rerouting this issue to the appropriate group within the Microsoft Visual Studio Connect Support Team for triage and resolution. These specialized experts will follow-up with your issue.

Posted by Microsoft on 11/19/2012 at 9:51 AM

Thank you for your feedback, we are currently reviewing the issue you have submitted. If this issue is urgent, please contact support directly(http://support.microsoft.com)