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Can't get VS 2012/Blend 4 to work by JCRohrbeck


Status: 

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 as Fixed Help for as Fixed


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Type: Bug
ID: 773950
Opened: 12/10/2012 11:03:13 AM
Access Restriction: Public
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Description

I have recently installed VS2012 and Blend 4. I can't get anything in Blend to work - it won't create a new project or let me do anything to exisitng projects. No error messages are produced; it just doesn't let me do anything. All submenu options are grayed out. The Blend "about" screen lists it as fully licensed.

Other prerelease version of the 2012 and expression may have been installed on this computer in the past.

Any help would be appreciated!
Details
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Posted by Microsoft on 1/22/2013 at 2:53 PM
I'm going to go ahead and close this particular report because we are definitely tracking the solution another way. I will still see any replies you make.

Thanks for bringing this to our attention, this will be resolved at some point in the future.

Steve
Posted by Microsoft on 1/22/2013 at 12:29 PM
Hi, a quick update. I made an incorrect implication in the last two of those repro steps. :) There actually is no workaround, strictly speaking, to the issue of the dialog going away. To be clear, the dialog should continue to be shown and the correct thing to do is to now use the Preview that you just installed, and not continue to use Blend for VS since that will continue not to work on Win 7 (but it will stop telling you that with a clear message).

Sorry for the confusion, I hope this unblocks you.

Steve
Posted by Microsoft on 1/22/2013 at 12:12 PM
Hi, here's a list of the repro steps that we believe represent the issue and at the end is a workaround you can try. Please reply and let me know how you get on.

1.     Create a new Win7 x86 Ultimate Box
2.     Install Dev11 (Premium/Ultimate)
3.     Start Blend for Visual Studio
4.     I got the expected error dialog above saying Blend is not supported on Win7.
5.     Install the Blend + Sketchflow preview that the dialog in step 4 refers to
6.     Start Blend for Visual Studio again
7.     No error – try and create a new project – can’t. This is the issue being reported on.
8.     (as a workaround:) Start Blend + Sketchflow preview
9.     Create projects and things work ok.

Thanks,
Steve White (Blend and VS XAML Designer Program Manager)
Posted by Microsoft on 12/17/2012 at 3:23 AM
Thanks for your feedback.

We are rerouting this issue to the appropriate group within the Visual Studio Product Team for triage and resolution. These specialized experts will follow-up with your issue.
Posted by Microsoft on 12/14/2012 at 12:33 AM
Hello again. We wanted to give you a quick reminder that to efficiently investigate and reproduce your issue, we need you to submit the additional information we requested. If we haven't heard back from you with the requested information in the next 3 days, we will go ahead and close the issue.
Posted by Microsoft on 12/10/2012 at 11:01 PM
Please ignore my last email. Could you please provide some screenshots to help us better understand this scenario?

Please submit this information to us within 4 business days. We look forward to hearing from you with this information.

Thanks,
Microsoft Visual Studio Connect Support Team
Posted by Microsoft on 12/10/2012 at 10:32 PM
Thanks for reporting the issue. In order to fix the issue, we must first reproduce the issue in our labs. We are unable to reproduce the issue with the steps you provided.

It may help if you provide us with a setup log file.

You can get the log files with the following steps:
1) Download collect.exe from the link below. <http://go.microsoft.com/?LinkId=8967043>
2) You may choose to save the tool for later use, or to run directly.
3) The utility creates a compressed cabinet of all the VS and .NET logs to %TEMP%\vslogs.cab.

You can get more details about how to get the log files here:
http://blogs.msdn.com/heaths/archive/2008/05/09/visual-studio-and-net-log-collection-utility.aspx

Thanks again for your efforts and we look forward to hearing from you.
Microsoft Visual Studio Connect Support Team
Posted by Microsoft on 12/10/2012 at 11:51 AM
Thank you for your feedback, we are currently reviewing the issue you have submitted. If this issue is urgent, please contact support directly(http://support.microsoft.com)
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File Name Submitted By Submitted On File Size  
Blend2012.docx 12/14/2012 270 KB