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PowerPoint 2007 crashes when creating a Storyboard with the "Click" shape by EstebanFG


Status: 

Closed
 as Not Reproducible Help for as Not Reproducible


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Type: Bug
ID: 778499
Opened: 2/4/2013 12:59:07 PM
Access Restriction: Public
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Description

When I try to add a "Click" Storyboarding shape to a storyboard, PowerPoint crashes and I get a "PowerPoint has stopped working" message.
Details
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Posted by Microsoft on 2/11/2013 at 1:58 AM
Thanks for your response. Your issue has been routed to the appropriate VS development team for investigation. We will contact you if we require any additional information.
Posted by EstebanFG on 2/7/2013 at 6:09 PM
I tried using the Feedback tool, but it only lets me collect trace/dump files for the Visual Studio process. This is happening in PowerPoint.
Posted by Microsoft on 2/7/2013 at 12:37 AM
Hello,

Sorry for bothering. Is there any update?

It would be greatly appreciated if you could provide us with that information as quickly as possible.

Thank you!
Posted by Microsoft on 2/4/2013 at 9:37 PM
Thanks for your feedback. In order to efficiently investigate and reproduce this issue, we are requesting additional information outlined below.

Could you please give us a dump file and call stack so that we can conduct further research?

Visual Studio now has an extension called Microsoft Visual Studio 2012 Feedback Tool, available on the VS gallery(http://visualstudiogallery.msdn.microsoft.com/f8a5aac8-0418-4f88-9d34-bdbe2c4cfe72).

The extension allows you to
1. upload files,
2. collect trace and dump files
3. collect steps while you're repro'ing the issue, as well as
4. SQM logs about VS extensions installed
5. System details (in DxDiag output)

Please submit this information to us within 4 business days. We look forward to hearing from you with this information.

Microsoft Visual Studio Connect Support Team
Posted by Microsoft on 2/4/2013 at 1:50 PM
Thank you for your feedback, we are currently reviewing the issue you have submitted. If this issue is urgent, please contact support directly(http://support.microsoft.com)
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