Touchpad scrolling does not work in C++ and C# Windows Store Apps

Touchpad scrolling does not work in C++ and C# Windows Store Apps by Lukas F

Closed

as External Help for as External

Type:	Bug
ID:	779251
Opened:	2/14/2013 1:22:12 PM
Access Restriction:	Public

Workaround(s)

view

User(s) can reproduce this bug

On all recent notebooks you can scroll with the touchpad by using two fingers at the same time. This works well on almost all applications, and also on all WinForms and WPF applications.

In Windows Store Apps with C++ and C# however this does not work. Interestingly for JavaScript Apps it does.

It seems that the C++ and C# versions do not set the scrollable regions correctly, so the touchpad driver does not know that he is above a scrollable region and does not send scroll events.

I already have users complaining about this. This is really important. Many notebook users have got very used to using the touchpad for scrolling. If this does not work in an application, this is very confusing for them. I hope this can get resolved quickly.

Details (expand)

Visual Studio 2012

On a notebook with multitouch touchpad, create a Windows Store App with C++ or C#. Use the "Grid App" Template. Start the application. Try to scroll with the touch pad. See how it does not scroll at all.

Now create a JS App with same template. See how it scrolls.

English

Windows 8

German

App does not scroll.

App should scroll.

0 attachments

Posted by Microsoft on 3/26/2013 at 6:54 PM

Thank you for your bug submission. The issue you reported appears to be on a released Windows Product. If this issue is severe, causing critical business situations or blocking your product development or deployment, please go to http://support.microsoft.com or call 1-800-MICROSOFT for assistance. For Microsoft premier customers, please contact your administrator, your Technical Account Manager, or your Microsoft premier account representative.

To post a question or receive community support for developing Windows Store apps, consider posting your question or concern on the Windows Store apps forum. http://social.msdn.microsoft.com/Forums/en-US/category/windowsapps

Posted by Microsoft on 2/14/2013 at 10:29 PM

Thanks for your feedback.

We are rerouting this issue to the appropriate group within the Visual Studio Product Team for triage and resolution. These specialized experts will follow-up with your issue.

Posted by Microsoft on 2/14/2013 at 1:51 PM

Thank you for your feedback, we are currently reviewing the issue you have submitted. If this issue is urgent, please contact support directly(http://support.microsoft.com)