Visual Studio 2012 Update 1 Crashes when trying to view help (Ctrl+F1) by Xerces_Failed

Hi Xerces_Failed, we'll close this feedback. Please reopen this feedback if you have not resolved this issue. Thanks for your time.

Hi Xerces_Failed, sorry for my late response. In my case, the Help Viewer opened when i selected View Help. We can't repro your issue, so we need any additional information to investigate this issue.
You can create a dump file through righting click devenv.exe in task manager, selecting Create Dump File option.
Or you can create a dump by Feedback Tool:
1. Start Microsoft Visual Studio 2012 Feedback Tool
2. Select "Add to an existing feedback"
3. Select type: Hang
Thanks for your time.

How incredibly incompetent is your support team? "You're requesting a 32 bits dump file." What file? Where's it located? What's the name of it? I've never seen such incompetence.

Thank you for submitting feedback on Visual Studio and .NET Framework. In order to efficiently investigate and reproduce this issue, we are requesting a 32 bits dump file. We look forward to hearing from you with this information.
If the dump file is too big to upload, please follow this
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Please zip the file and use "FeedbackID-XXXXXX" as prefix of the file name.
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You can use the following workspace to upload the file by IE: https://sftemea.one.microsoft.com/choosetransfer.aspx?key=4714c7a4-1646-49f2-8e2c-91f818cdd165
Password: g#8EJcuGOqrKZ8N
Thanks again for your efforts and we look forward to hearing from you.
Microsoft Visual Studio Connect Support Team