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Type: Bug
ID: 470004
Opened: 6/24/2009 12:49:52 PM
Access Restriction: Public
0
Workaround(s)
0
User(s) can reproduce this bug
My Windows Home Server has been acting erratically and reporting a file conflict with the file named "LiveMesh.exe" I thought this was strange but shutting it down did not resolve the conflict. I ran a virus scan and found it was infected. This is the scan report from ClamWin:
Scan Started Wed Jun 24 01:30:00 2009
-------------------------------------------------------------------------------

----------- SCAN SUMMARY -----------
Known viruses: 572411
Engine version: 0.95.2
Scanned directories: 2854
Scanned files: 37609
Infected files: 0
Data scanned: 33452.09 MB
Data read: 78498.10 MB (ratio 0.43:1)
Time: 21235.360 sec (353 m 55 s)

Scan Started Tue Jun 16 01:30:00 2009
-------------------------------------------------------------------------------

*** Scanning Programs in Computer Memory ***
*** Memory Scan: using ToolHelp ***


*** Scanned 37 processes - 462 modules ***
*** Computer Memory Scan Completed ***

C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\tmp.edb: Permission denied
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Windows.edb: Permission denied
C:\fs\B\DE\shares\Software\LiveMesh.exe: Trojan.Swizzor.Gen FOUND
C:\fs\B\DE\shares\Software\LiveMesh.exe: moved to 'C:\Documents and Settings\All Users\.clamwin\quarantine\LiveMesh.exe.infected'
C:\fs\D\DE\shares\Software\LiveMesh.exe: Trojan.Swizzor.Gen FOUND
C:\fs\D\DE\shares\Software\LiveMesh.exe: moved to 'C:\Documents and Settings\All Users\.clamwin\quarantine\LiveMesh.exe.infected.000'


I am not sure how it became infected, but I have now uninstalled LiveMesh untril I can feel safe again.
Details (expand)
Repro Steps
Product deleted
What OS are you using on your computer?
2003 Server
What platform is your OS?
x86
Where in the product are you seeing your problem?
Live Framework
What browser are you using to view Live Mesh?
PC - Internet Explorer 8

Our team will be able to actively investigate your issue if you provide your logs

Our team will be able to actively investigate your issue if you provide your logs
 

You will be given the option of attaching log files to your bug after you click the submit button below. 

To create the log files for Live Framework Client reporting:

1.  Click Start
2.  Select All Programs so that you are looking at the program folder for Live Framework Client (see screenshot below).
3.  Click Collect Logs
4. Your logs will be bundled together in a cab file named LiveFxClientLogs.cab saved on your desktop.
5. Complete the bug form and provide as much details as possible for our team to be able to understand and investigate your issue
6. Submit your bug. You will attach the cab file after the bug has been submitted.
7. On the bottom of the next page click attach files.
8. Attach the LiveFxClientLogs.cab saved on your desktop.

Thank you for helping us build a better product!


Installation issues

If you run into an error during the installation of the Live Mesh software a Servicing.log will be created.  The easiest way to find this log file:

1.  Click Start
2.  In the search bar (Vista) or Click Search (XP/2003) type Servicing*
3.  In the search results you will see Servicing.log or Servicing(0000).log depending on where the installation failed. 

To directly go to the file, the Servicing log is in INSTALLDIR\Setup\Servicing.log or %temp%\Live Mesh\Servicing[0000].log if Live Mesh was uninstalled/rolled back during a failed installation.

1. Submit a new bug and enter all information that will help us understand and investigate your issue.
2. Once completed submit your bug (you will attach the log file after the bug has been submitted)
3. On the bottom of the next page click attach files.
4. Attach your Servicing.log file to your bug.

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