Hmm, we can't reach this page (Problem Resolved) - by Greg Hale

Status : 

  Not Reproducible<br /><br />
		The product team could not reproduce this item with the description and steps provided.<br /><br />
		A more detailed explanation for the resolution of this particular item may have been provided in the comments section.

ID 1743832 Comments
Status Closed Workarounds
Type Bug Repros 3
Opened 9/2/2015 5:50:02 AM
Access Restriction Public


When attempting to open a .pdf from a mapped drive I get the error "Hmm, we can't reach this page". Opening the .pdf from the local drive or UNC works fine.
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Posted by Chad Albert on 3/17/2017 at 10:13 AM
Why is this issue closed? This is still very much an issue in a full patched install of Windows 10 Enterprise with the Anniversary Update.
Posted by Microsoft on 3/22/2016 at 2:07 PM
Thank you for the feedback. It has been a while since we have heard from you so at this point we will move forward and close out this issue as ‘no repro’. If you are able to reproduce this issue in MS Edge please activate this issue and provide a link\sample\updated steps how to reproduce this issue and we will continue our investigation. Please note: we're not presently working on feature bugs in Internet Explorer outside of security-related issues.
Best Regards,
The Microsoft Edge Team
Posted by Microsoft on 12/10/2015 at 1:56 PM
Thank you for the update. could you please verify the issue still reproducible in TH2 November Update (10586) ?

Best regards,
The MS Edge Team
Posted by jklosie on 9/8/2015 at 11:22 AM
Works via a unc path, but not via a mapped drive.
Posted by Microsoft on 9/2/2015 at 10:19 AM
Hello Greg Hale,

Thank you for the feedback.To help continue to isolate this issue could you please collect a network capture with the Ms Edge F12 developer tools or with Fiddler?

Collecting a network trace using the F12 developer tools please do the following
NOTE: Please do not visit any sites that contain personal or sensitive data such as passwords or financial data while collecting the trace.
1)    Launch MS Edge
2)    Press F12 to open the developer tools
3)    Locate the network tab and click the start capturing button or the green play button in Windows 10.
4)    Load the URL and reproduce the issue.
5)    Stop and save the network capture
6)    Please attach the capture to connect.

Thank you for helping us address this issue,
The MS Edge Team