KB2840149 patch prevents downloading bank statement from Bank of America Website - by fwhitman

Status : 

  Not Reproducible<br /><br />
		The product team could not reproduce this item with the description and steps provided.<br /><br />
		A more detailed explanation for the resolution of this particular item may have been provided in the comments section.


ID 785673 Comments
Status Closed Workarounds
Type Bug Repros 0
Opened 4/26/2013 6:14:01 AM
Access Restriction Public

Description

I removed the KB and now I can download my bank statements.
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Posted by Microsoft on 6/3/2013 at 7:43 AM
Thank you for your feedback.

We are currently unable to reproduce this issue as described.

We value your feedback. If you have the additional information requested, please reactivate the bug or submit a new bug with more details on how to reproduce the issue. You can also read the guidelines at https://connect.microsoft.com/IE/content/content.aspx?ContentID=16254 regarding filing a good bug report.

Best regards,

The Internet Explorer Team
Posted by Microsoft on 5/17/2013 at 7:21 AM
Thank you for your feedback.

We are currently unable to reproduce this issue as described.

We value your feedback. If you have the additional information requested, please reactivate the bug or submit a new bug with more details on how to reproduce the issue. You can also read the guidelines at https://connect.microsoft.com/IE/content/content.aspx?ContentID=16254 regarding filing a good bug report.

Best regards,

The Internet Explorer Team
Posted by Microsoft on 4/30/2013 at 3:06 PM
Thank you for your feedback.
We appreciate the time and effort taken to test IE10. In order to expedite the investigation of this issue, additional information is needed:
1) Please provide detailed repro steps.
2) Please provide a screen shot of the issue (press windows key + printscreen) or crash reports if any.
3) Send the Iediag and dxdiag report.

Please generate an IEDiag report.
Here are the steps to create the reports:
A)Locate iediagcmd.exe in
1. C:\Program Files(x86)\Internet Explorer if you are using 64 bit Windows
2. C:\Program Files\Internet Explorer if you are using 32 bit Windows
B) Run iediagcmd.exe, this will open a black command window and this window gets closed by itself after few minutes.
C) You should find a IEDiag.cab file on your desktop.

Please generate DxDiag report.
a) On Start menu , type dxdiag.exe - click to run. (mouse over bottom left corner of the screen, right click, select run, type dxdiag and press OK.
b) Save all infortmation to the Desktop.

Please attach both files to this connect bug.

Best regards,
The Internet Explorer Team
Posted by Microsoft on 4/30/2013 at 12:50 PM
Thank you for your feedback. We will be investigating this issue further.

Best regards,

The Internet Explorer Team