IE 11 issue on Netflix - by iamtheallknowing

Status : 

  Fixed<br /><br />
		This item has been fixed in the current or upcoming version of this product.<br /><br />
		A more detailed explanation for the resolution of this particular item may have been provided in the comments section.

ID 791360 Comments
Status Closed Workarounds
Type Bug Repros 0
Opened 6/27/2013 3:45:42 PM
Access Restriction Public


Netflix does not function on IE 11. I made sure that Silverlight was installed by testing it on other Silverlight sources. I also installed another browser to ensure that it wasn't a Netflix issue and it functioned correctly.
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Posted by seemax on 2/24/2015 at 5:59 PM
My PC runs Windows 7 with explorer 11. I am not able to stream video on websites like Youtube or Netflix any more. What can I do to fix this issue. I've removed and reloaded just about every app, run virus and malware removal and searched for a fix to no avail. I would reload Google Chrome again to see if it fixes the issue but it opens the door to malware invasions. Please help me regain my lost functionality.
Posted by Parag Vanarase on 9/20/2013 at 3:05 PM
I have the same issue since installing IE11 on Win 7 64 Bit
One of the worst previews - Netflix stopped working, Gadgets have stopped working ..
Ive been a microsoft fan for 10+ years but now I feel like going to Ubuntu or Android :(
Posted by Jay [MSFT] on 9/17/2013 at 10:54 AM
Hi iamtheallknowning,

We found out that Netflix was performing browser detection for IE 11. Netflix failed to properly detect IE 11 due to our new user-agent string update. Netflix has been outreached and the fix seems to be live on their site now. This issue appears to be fixed.

Thanks for supporting us and sending us feedback :)

Jay Hong
Posted by Microsoft on 7/1/2013 at 12:36 PM
Thank you for your feedback.

We are currently unable to reproduce this issue as described.

We value your feedback. If you have additional information that can help us recreate this issue — such as a specific url, more detailed steps, test results from different machines, or additional conditions — please reactivate the bug or submit a new bug with more details on how to reproduce the issue. You can also read the guidelines at regarding filing a good bug report.

Best regards,

The Internet Explorer Team