facebook chat is not working with IE - by Me Love Cookies

Status : 

  Fixed<br /><br />
		This item has been fixed in the current or upcoming version of this product.<br /><br />
		A more detailed explanation for the resolution of this particular item may have been provided in the comments section.

ID 797450 Comments
Status Closed Workarounds
Type Bug Repros 6
Opened 8/14/2013 5:48:29 PM
Access Restriction Public
Primary Feedback Item 797695


facebook chat is not working with IE. it works just fine in chrome. FYI. guys. This just started after my last update...

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Posted by Microsoft on 8/23/2013 at 8:52 AM
Thank you for your feedback.

We are tracking Connect Feedback #797695 with the same issue. Please follow the progress of this bug at

Thank you.

Best regards,

The Internet Explorer Team
Posted by BinsonS on 8/17/2013 at 11:48 PM
I am having the same problem. Not only is the chat not working on the side-bar and with pop-ups like it used to before the August 13 update, it does not refresh notifications (the little red flags) unless I physically refresh the page myself. So, I don't get new messages and new notifications unless I refresh the page myself. This was really annoying because I was having a chat with some friends and thought they didn't respond for like 2 hours. But, they actually had responded. I just never got the notifications and messages until I refreshed the page myself.

FYI: I am on Windows 8.1 Preview on my Microsoft Surface RT.
Posted by Ferdi Fels on 8/17/2013 at 1:49 AM
Using Firefox - the Chat Option works fine.
Posted by Microsoft on 8/15/2013 at 12:05 PM
Thank you for your feedback. We will be investigating this issue further.

Best regards,

The Internet Explorer Team
Posted by The_D0lph1n on 8/14/2013 at 6:58 PM
This actually happens to all versions of IE11, not just after the Aug. 13th update. Thus, I think it's something that Facebook changed which breaks chat under IE11. It would be nice if IE11 supported whatever behavior Facebook started using.