Attempting to watch embedded YouTube video on Facebook page crashes the tab. - by PeterRow

Status : 

  External<br /><br />
		This item may be valid but belongs to an external system out of the direct control of this product team.<br /><br />
		A more detailed explanation for the resolution of this particular item may have been provided in the comments section.


ID 810989 Comments
Status Closed Workarounds
Type Bug Repros 4
Opened 12/7/2013 9:52:26 AM
Access Restriction Public
Primary Feedback Item 811881

Description

Steps to reproduce:
1) Login to Facebook website
2) Find a post in your newsfeed that has an embedded YouTube video.
3) Attempt to play video (the latest one that prompted this came from an Xbox UK post)
4) After 3-5 seconds the tab crashes, stops responding to mouse and keyboard input (doesn't take down the whole browser though as you'd expect)

Your only choice is to close the tab. To avoid this problem I have at present just been clicking the link in the newsfeed item that takes me direct to the video on the YouTube site.
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Posted by Louis [MSFT] on 3/10/2014 at 9:39 AM
Thank you for your feedback. This turns out to be the same issue as Connect Feedback http://connect.microsoft.com/IE/feedback/details/811881/youtube-vimeo-in-facebook-crashes-internet-explorer-tab-almost-every-time. Please follow the progress of this bug there. Thank you.

Best regards,

The Internet Explorer Team
Posted by Martinbham on 2/11/2014 at 6:07 AM
Exactly the same experience as PeterRow you don't even need to click on the cog icon attempting to interact in any way (apart from initially pressing play) with the embedded Youtube video on Facebook while using Internet Explorer crashes I.E and the tab needs to be closed down.
Posted by PeterRow on 1/30/2014 at 1:41 AM
Yes I can still reproduce the issue, but with more info this time.

Windows = 8.1 Pro 64 bit
Internet Explorer = 11.0.9600.16476 (auto update option is enabled)

I can't give you a URL because it happens on the Facebook site on videos in my own newsfeed.

Surely at least one IE developer has a Facebook account or for the purposes of fixing this bug can create one? I'm sorry but your response implies you are not willing to spend 2 minutes to follow the reproduction steps. However since the steps have changed slightly I'll give them again here:

1) Using the above version of IE, go to http://www.facebook.com and login.
2) Find a post on your newsfeed that has an embedded YouTube video (just like a few music artists/bands if you don't have any that should soon bring some up, in my latest reproduction it was a post from me having liked Idina Menzel).
3) Press play on the embedded video, it starts to play.
4) Click on the cog icon to get the list of video quality options...
[BANG] The video freezes, the audio carries on for a second or 2 before also stopping, the entire browser tab has crashed.
Wait for 10+ seconds and it will start to play again.
The video quality list may have appeared if so click on one of the options to get rid of it, however this won't work as it will repeat the aforementioned crash.
If it restarts again if you wait until the video gets to the end and then click the cog tab it will now crash the browser tab forever it will not recover.

IMPORTANT NOTE: Because I was expecting it to crash a few seconds after reproduction step (3) above (which it didn't) I let it play on, and so it had buffer about 50% of the video by the time I did step (4) just in case the amount of buffered content makes a difference.

Also note that if you go to a website such a blog or news website that has an article with an embedded Youtube video on it (but typically a bigger size in the page than on Facebook) it will play fine without crashing the tab so it would appear to be specific to the combination of IE, Facebook site and YouTube.
Posted by Microsoft on 1/29/2014 at 10:35 AM
Hello PeterRow,

Thank you so much for providing feedback.We wanted to follow up with you to see if you are still able to reproduce this issue after installing the latest Internet Explorer. If you are able to reproduce the issue, can you please provide the following:

1)Version of Windows and IE version with build number listed in the Help|About dialogue.
2)Specific URL.

Every piece of feedback we receive is important to us and helps us improve the quality of Internet Explorer.

Best regards,

The Internet Explorer Team