General Web Site Help
In this section you will find help with your Connect profile (your registered account), information on
where to go for released product support and public beta information.
Management of Your Connect Profile
I would like to be removed from a program on Microsoft Connect.
If you would like to be removed from a program you are participating in, you can click on Quit from the
Product Directory page.
I would like to participate in other Connect programs.
If you would like to participate in other Connect programs, go to your Profile and
select the "Yes" radio button to the question displayed below.
I would like to be removed from Microsoft
Please fill out the
e-mail Support Form and
select Remove Me. Please note that this action will remove you from all programs you are participating in
and your registration on Microsoft Connect. Please confirm in your request that you would like to be removed from all programs as well as your registration from Microsoft Connect.
How can I update my personal information on Microsoft Connect?
To update your personal information or preferences, please log onto
and go to your profile.
Sign in using your Windows LiveID
Select your handle/nickname in the upper right hand corner
Update any personal information you want to modify
If you update your contact e-mail address, you will receive a confirmation e-mail to that address. You will
need to click on the link in that e-mail to complete the update.
Modify your display name if desired and submit the changes
I need to change my Microsoft Connect Display Name.
Follow the steps above for updating your personal information. The last step allows you to modify your display
What do the contact preferences mean?
In the registration process there are three preferences for being contacted. The first one allows Microsoft to contact you
regarding important security, product and event information. The second one allows third party Microsoft Partners to contact you regarding important security, product and event information. The third one is the Connect “Opt In” choice which allows other
teams at Microsoft to contact you for potential program participation. Our recommendation is to keep the default settings for these options.
Public Beta Help on Microsoft.com
How do I get support for my public beta program?
If you have downloaded a
public beta from http://www.microsoft.com
or a site other than http://connect.microsoft.com,
we are unable to offer support. For assistance please refer to the support available for that product. Usually your support options can be found in the same place you downloaded the public beta.
Released Product Help on Microsoft.com
How do I get support for my released Microsoft product?
For issues with
released Microsoft software, please go to http://support.microsoft.com
or call 1-800-MICROSOFT for assistance.