Error messages when upgrading from SQL 2008 RC0 to RTM - by Javier Villegas

Status : 

  Fixed<br /><br />
		This item has been fixed in the current or upcoming version of this product.<br /><br />
		A more detailed explanation for the resolution of this particular item may have been provided in the comments section.

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ID 363653 Comments
Status Closed Workarounds
Type Bug Repros 3
Opened 8/26/2008 12:29:16 PM
Access Restriction Public


We got different error messages when upgrading from SQL 2008 RC0 to RTM. The first one is “The following error has occurred: Not Found. Click Retry ….” While installing SqlRSConfigAction_upgrade_shutdowninstance_cpu64 (See attached screenshots). Nothing happened when clicked on retry so I had to did click on Cancel. The installation moved forward but then it returned another message “The process cannot access the file C:\Windows\system32\perf-ReportServer-rsctr.dll because it is being used by another process” 
Same behavior upgrading a x64 cluster sql2008 Ent Ed on Windows 2008, x64 standalone  Ent Ed on Windows 2008, x86 sql 2008 Dev Ed.
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Posted by Mike Honey - Manga Solutions on 9/23/2011 at 6:34 PM
I just struck this issue upgrading from SQL 2008 SP1 to 2008 R2 on an x64 server running Windows Server 2008 R2 Standard. Ref link I've posted in Workarounds for a workaround I found that seems to work.
Posted by DJ Spy on 1/6/2011 at 9:16 AM
kill "WmiPrvSE.exe"
Posted by gnease on 6/29/2010 at 10:26 AM
I am getting this exact symptom in an upgrade from SQL 2008 Standard RTM to R2 on both of our x64 machines.
Posted by Microsoft on 12/31/2008 at 9:21 PM
Thank you for filing this bug.

After further investigation, we have determined this can happen when an app (such as perfmon) has locked this dll down. If should be able to workaround / avoid this error by closing the application locking down this dll and then re-run uninstall. In any case, we have decided to fix this in the Killimanjaro release of SSRS.