Tablet PC Drivers (e.g. Wacom Bamboo, or SmartBoard drivers) cause Browse button dialog or Add | Existing Item dialog boxes to stop working in Visual Studio 2010 - by EduUser

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  Duplicate<br /><br />
		This item appears to be a duplicate of another existing Connect or internal item.<br /><br />
		A more detailed explanation for the resolution of this particular item may have been provided in the comments section.

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ID 589510 Comments
Status Closed Workarounds
Type Bug Repros 2
Opened 8/26/2010 3:29:20 PM
Access Restriction Public


Tablet PC Drivers and/or SmartBoard drivers cause certain controls in Visual Studio 2010 to stop working. For example we have a SmartBoard in our classroom. This smartboard using tablet PC drivers, these drivers interfere with Visual Studio's file browsing. 

I also installed a WACOM Bamboo device, and it's drivers behave the same way as the SmartBoard drivers.
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Posted by Microsoft on 1/27/2011 at 6:03 PM
Also, if you uninstall the Wacom tablet including it's drivers, does the issue still repro with the TabletPC Service disabled? I'm trying to determine if the issue is independent of whether you have the tablet installed on the machine.

Posted by Microsoft on 1/27/2011 at 5:16 PM
    We've been unsuccessful trying to repro this issue on a number of machine configs. We purchased a Wacom Intuos tablet and tried to reproduce the issue on several Windows OS versions to no avail.
    Can you send us some more machine configuration data so we can try to mimic your environment conditions?
    Windows OS:
    x86 or x64:
    Machine make, model and config:
    Wacom tablet make/model:
    Wacom driver version:
    Have you installed any Hotfixes or patches to Visual Studio or WPF?
    If yes, which ones? Open up Add/Remove Programs and on the left hand side click "View installed updates".
    Thanks for trying to help us solve this bug.
    Weston Hutchins
    Program Manager - VS Platform
Posted by Cusìth on 12/23/2010 at 5:36 PM
I have this issue as well, its specific source is the TabletServicePen service so disabling it works around the issue.

If your tablet has a service running try following the steps Weston Hutchins laid out.

The latest version(5.2.4-5) of the offending service still causes this issue.
Posted by Microsoft on 12/7/2010 at 4:10 PM
We've seen a few issues with the Tablet PC Input Service causing dialogs to disappear. Can you try disabling the Tablet PC Input Service and see if the issue still repros?

    1. Press the Windows Key
    2. Type "services.msc" in the search bar and press Enter
    3. Double click on "Tablet PC Input Service" and click "Stop" and set the startup type to "Manual"
Weston Hutchins
Program Manager - VS Platform
Posted by Jared Hester on 11/27/2010 at 5:32 PM
i was having the same issue and just uninstalled the divers for my Wacom Intuos Tablet and now the browsing window/dialog box opens again. this is a very serious issue for me as i would like to use visual studio 2010 ultimate to code games with XNA, but if i cannot use my Tablet to create art assests for these games I may need to switch to a different development tool.
Posted by Microsoft on 8/26/2010 at 5:03 PM
Thank you for your feedback, we are currently reviewing the issue you have submitted. If this issue is urgent, please contact support directly(