Visual Studio crashes when creating a New Project - by JamieJC

Status : 

  Fixed<br /><br />
		This item has been fixed in the current or upcoming version of this product.<br /><br />
		A more detailed explanation for the resolution of this particular item may have been provided in the comments section.

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ID 613758 Comments
Status Closed Workarounds
Type Bug Repros 1
Opened 10/14/2010 4:16:36 PM
Access Restriction Public


This is probably the same issue reported at:


However those bugs were closed as not reproducible, and the problem still occurs in the "RTW" released September 15. If the attached files are copied to C:\Program Files (x86)\Microsoft Visual Studio 10.0\Common7\IDE\ProjectTemplatesCache, the problem should be reproducible. Deleting or moving these files resolves the problem, however until a user discovers this it's a serious problem.

I'm not able to take the time to discover exactly why the attached files are created, but judging from the number of search results on this topic it appears to be fairly common for real-world developers that have installed Visual Studio before the Windows Phone developer tools. Based on the above, to reproduce the problem I suggest finding out what in the attached files causes Visual Studio to crash, and then finding out why that was generated.
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Posted by Microsoft on 4/29/2014 at 12:17 PM
Thank you for reporting this issue. This issue has been fixed in Visual Studio 2013. You can install a trial version of Visual Studio 2013 with the fix from:
Posted by Microsoft on 11/1/2010 at 12:33 PM
Hello JamieJC. Thanks' for reporting this issue. We've confirmed this is an issue with Visual Studio and will be fixed in an upcoming release.

Matt Kaufman
Program Manager - Visual Studio Platform
Posted by Microsoft on 10/15/2010 at 12:17 AM
Thanks for reporting the issue.
In order to fix the issue, we must first reproduce the issue in our labs. We are unable to reproduce the issue with the steps you provided.

It may help if you provide us with a mini dump file and call stack. You can use the following steps to get a mini dump file:
1. Start Visual Studio.
2. Start another instance of VS.
3. In the second instance click Tools | Attach to Process...
4. In the list of processes locate devenv.exe.
5. Click Select... and explicitly choose 'Native' and 'Managed' code.
6. Click OK and OK to close Select dialog and Attach to Process dialog.
7. Go back to the first instance of VS and repro the crash\hang.
8. Upon the crash\hang, control should go to the second instance of VS.
9. In the second instance click Debug | Save Mini Dump (without heap).

If you are running the VB profile you will not see the Save Dump As menu item. To add this menu item:
a. Select Tools -> Customize
b. Select the Commands tab
c. Select Debug from the Menu bar dropdown
d. Click Add Command...
e. Select Debug from the Categories list.
f. Find the Save Dump As entry in the Commands window.
g. Click OK (the Save Dump As... command is added to the top of the Debug menu).
h. Click Close

You can get detailed steps about how to get the dump file and call stack at

Please name the zipped file
You can upload the file to workspace:
Password: F^p#w)54n)*d)

It would be greatly appreciated if you could provide us with that information as quickly as possible. If we do not hear back from you within 7 days, we will close this issue.

Thanks again for your efforts and we look forward to hearing from you.
Posted by Microsoft on 10/14/2010 at 6:49 PM
Thank you for your feedback, we are currently reviewing the issue you have submitted. If this issue is urgent, please contact support directly(