http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx displays wrong version - by dcassidy

Status : 

  Fixed<br /><br />
		This item has been fixed in the current or upcoming version of this product.<br /><br />
		A more detailed explanation for the resolution of this particular item may have been provided in the comments section.


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ID 648323 Comments
Status Closed Workarounds
Type Bug Repros 4
Opened 2/28/2011 7:03:55 AM
Access Restriction Public

Description

After installing  KB2495644, I went to http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx, instead of reporting that I had installed version 4.0.60129.0, it reports that version 4.0.51231.20 is installed.

If I Launch Internet Explorer 
	Select Tools » Internet Options 
	Click the Programs tab 
	Click the Manage Add-ons button 
	Select the All Add-ons option
	Look for Microsoft Silverlight and note the version number - it shows 4.0.60129.0

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Posted by Microsoft on 4/29/2014 at 12:17 PM
Thank you for reporting this issue. This issue has been fixed in Visual Studio 2013. You can install a trial version of Visual Studio 2013 with the fix from: http://go.microsoft.com/?linkid=9832436
Posted by Microsoft on 6/7/2011 at 4:57 PM
This issue has been fixed for some time now. If you are still experiencing issues please let us know.
Posted by Lark007 on 3/8/2011 at 4:48 PM
I am having almost the exact same problem in that the same two versions of Silverlight are involved. I uninstalled and reinstalled Silverlight in an effort to fix a problem with an out-of-browser (OOB) Silverlight application that was always giving a "Catastrophic error" message. I uninstalled the OOB app, uninstalled Silverlight, reinstalled Silverlight and after that the message I get from http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx is:

An earlier version of Silverlight has been detected.
Installed version: 4.0.51231.20
Current version: Silverlight 4 (4.0.60129.0)
You may need to restart your browser.

Like dcassidy, I also find that IE's add-ons manager tells me I already have the newer version.

I have restarted the browser and rebooted but that doesn't change anything. I am using IE 8.0.7600.16385 (32-bit) and Windows 7 Enterprise (64-bit).

I would appreciate any tips on how to clear this up as it is preventing me from doing my job as a software tester.
Posted by Microsoft on 2/28/2011 at 6:07 PM
Thank you for your bug submission. Upon investigation, we have determined the issue you reported has to do with the Silverlight . We have passed your issue along to the Silverlight team for investigation. For future reference, the Silverlight Runtime team collects feedback at http://silverlight.mswish.net.
Posted by Microsoft on 2/28/2011 at 7:13 AM
Thank you for your feedback, we are currently reviewing the issue you have submitted. If this issue is urgent, please contact support directly(http://support.microsoft.com)