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Excel Interop fails on machine where Office is installed as Click-To-Run by DanThMan


Status: 

Closed
 as Not Reproducible Help for as Not Reproducible


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Type: Bug
ID: 672276
Opened: 6/1/2011 4:06:17 PM
Access Restriction: Public
Moderator Decision: Sent to Engineering Team for consideration
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Description

I wrote an Excel Interop app (WPF 4.0) that worked perfectly on every machine in the office except one. It turns out that machine's installation of Office 2010 was Click-To-Run. Once we upgraded the Office 2010 on that machine to a full MSI-based install, everything worked fine.
Details
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Posted by Meaning Of Lights on 7/19/2011 at 8:40 PM
"Please submit this information to us within 4 business days" - if us developers submit a bug IMO its very rude for you to impose a Days Till Solution (DTS) metric otherwise you'll close as not reproducible! In Microsoft PSS this is bad form.

@MS-Moderator07, its pretty clear how to reproduce the issue. Do you expect people to send you a Virtual Machine to reproduce an issue? Seriously.
Posted by MS-Moderator07 [Feedback Moderator] on 6/13/2011 at 12:44 AM
Hi, given that we have not heard back from you in 7 days. We will go ahead and close this Connect Issue. If you get a chance to review and provide the information requested earlier, you can go ahead and reactivate this issue.
Posted by MS-Moderator07 on 6/8/2011 at 1:35 AM
I am currently standing by for an update from you and would like to know how things are going on your end. If you could get back to me at your earliest convenience with information I request, we will be able to make headway towards a resolution. I look forward to hearing from you.

Posted by MS-Moderator07 on 6/1/2011 at 7:11 PM
Thank you for submitting feedback on Visual Studio 2010 and .NET Framework. In order to efficiently investigate and reproduce this issue, we are requesting additional information outlined below.

Could you please give us a demo project to demonstrate this issue so that we can conduct further research?

Please submit this information to us within 4 business days. We look forward to hearing from you with this information.

Microsoft Visual Studio Connect Support Team
Posted by MS-Moderator01 on 6/1/2011 at 4:50 PM
Thank you for your feedback, we are currently reviewing the issue you have submitted. If this issue is urgent, please contact support directly(http://support.microsoft.com)
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