Visual Basic 2010 Express Open File/Project problem - by blheems

Status : 

  Not Reproducible<br /><br />
		The product team could not reproduce this item with the description and steps provided.<br /><br />
		A more detailed explanation for the resolution of this particular item may have been provided in the comments section.

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ID 740929 Comments
Status Closed Workarounds
Type Bug Repros 0
Opened 5/7/2012 8:48:00 AM
Access Restriction Public


16 hours later I think I have the solution (at least for me) to these types of problems:

and a few others.

The "Documents" folder was missing!

I installed VB Express 2010 on a 64 bit Vista machine on Friday and everything went great.

On Sunday I figured I'd put it on my 32 bit Vista portable and it hung during download/installation.  Even the mouse wouldn't move so I had no choice but to take it down hard.  When it came back up it did a chkdsk and found lost sectors.  Somewhere (and maybe it was me before this :) ) I had lost the "Documents" folder.

Most advice was to uninstall and reinstall (including Framework 4, etc.) but of course it just came back.  Finally, I figured out that the "Documents" folder was missing.  The worst part was the "No error message" status of the install!

In the end I took these steps to get it resolved:

1. Uninstalled everything that was "Visual ......" anything
2. Killed every *.vssettings file I could find
3. Found the correct "regedit" stuff to reattach the "Documents" folder to Vista
4. Rebooted
5. Reinstalled VB Express 2010
6. Reinstalled VS SP1
7. Rebooted
8. Satisfied myself that it was FINALLY working correct

Maybe some of those aren't needed but those are the steps I took to get it fixed.

I would LOVE to blame MS for the missing "Documents" folder but I honestly don't know where/when it dissapeared.  I don't use the "Documents" folder to store my documents so it might have been gone a while.

Still seems to be working this morning :).
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Posted by blheems on 5/8/2012 at 8:10 AM
I think there is a bug in the bug reporting.

I got the cab done. I can find the blog but the "support site" redirects me to the "Visual Studio Development Center". Where do you want me to send the cab? BTW That "support site" sentence is very confusing.

I'm a little surprised you can't recreate the problem. I think if you just delete the c:\Users\USERNAME\Documents folder and try and do an install you should get the problem.

The install will seem to work fine and VB will load. But when you try and actually open, save, change settings, etc. you run into problems.

I'm not going to test that because it took me a long time to get it working the first time. I just tried it again and it is working so I'm going to "let sleeping dogs lie".
Posted by MS-Moderator08 [Feedback Moderator] on 5/8/2012 at 1:17 AM
Thanks for reporting the issue.

In order to fix the issue, we must first reproduce the issue in our labs. We are unable to reproduce the issue with the steps you provided.

Could you please upload a setup log file to help us investigate the issue?
You can get the log files with the following steps:
1) Download collect.exe from the link below.
2) You may choose to save the tool for later use, or to run directly.
3) The utility creates a compressed cabinet of all the VS and .NET logs to %TEMP%\

You can get more details about how to get the log files here:

Thanks again for your efforts and we look forward to hearing from you.
Posted by MS-Moderator01 on 5/7/2012 at 9:43 AM
Thank you for your feedback, we are currently reviewing the issue you have submitted. If this issue is urgent, please contact support directly(