Windows Phone SDK 8.0 issues - by jsucupira

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  External<br /><br />
		This item may be valid but belongs to an external system out of the direct control of this product team.<br /><br />
		A more detailed explanation for the resolution of this particular item may have been provided in the comments section.

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ID 772446 Comments
Status Closed Workarounds
Type Bug Repros 2
Opened 11/27/2012 8:02:45 PM
Access Restriction Public


I can no longer use the windows store app Netflix after installing the Windows Phone SDK 8.0.
I get the following error:
System configuration problem.  There is a problem playing video on this system. This may be caused by any of the following: 1. Netflix is not supported in virtual machines. 2. New graphics drivers may be required.

Also after installing the SDK, silverlight crashes every 5 min or  so while watching netflix.
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Posted by Guigaaaaa on 1/12/2013 at 1:01 PM
Not only Netflix, but my microphone doesn't work as well (it just record a buzz). If I restore the restore point I created after install the SDK everything starts to work again.

I think that the SDK is messing up with drivers and causing this problem.

I have a Windows 8 Enterprise x64 and Radeon HD 7700.
Posted by lamojo on 12/18/2012 at 12:01 PM
I just experienced this same issue as well. Watching Netflix while installing Windows Phone 8 SDK, rebooted (as per instructions), and now Netflix shows the same error as reported above.
Posted by Helen [MSFT] on 11/28/2012 at 12:17 AM
Thanks for your feedback.

We are rerouting this issue to the appropriate group within the Visual Studio Product Team for triage and resolution. These specialized experts will follow-up with your issue.
Posted by Macy [MSFT] on 11/27/2012 at 8:51 PM
Thank you for your feedback, we are currently reviewing the issue you have submitted. If this issue is urgent, please contact support directly(