Visual Studio Installation Removes - by Joseph319

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  External<br /><br />
		This item may be valid but belongs to an external system out of the direct control of this product team.<br /><br />
		A more detailed explanation for the resolution of this particular item may have been provided in the comments section.

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ID 775740 Comments
Status Closed Workarounds
Type Bug Repros 0
Opened 1/3/2013 4:24:03 PM
Access Restriction Public


After installing Visual Studio 2012, I am not able to access Outlook 2010.  When I try to open Outlook, "Please wait while Windows configures Microsoft Office Professional Plus 2010" and a status bar reads "Gathering required information".  It finally ends and addins appear to be loading based on the splash screen.

When it attempt to load addin (1 of 13) iCloud Outlook Addin, a window pop ups reading:

"There is no email program associated to perform the requested action.  Please install an email program or, if one is already installed, create an association in the Default Programs control panel."

When I press OK, the rest of the addins load, based on the splash screen.  Outlook opens up, status shows as Connected to Microsoft Exchange.

Inbox does not update and no new mail comes in.  If i click on Send/Receive All folder, the following message appears:

"Not Implemented."

When I attempt to send an email, it sits in the Outbox.

I also attempted to add Outlook as the default program for email, but it didn't resolve the issue.

When using the Mail option in the control panel, the Email Accounts... and Data Files... buttons do not do anything when they are pressed.  The Show Profiles... button takes me to a list of profiles, Outlook is the only one that shows, I press the properties button and again nothing happens.
The first time that this happened, I restored my system prior to install and Outlook worked as intended.  Tried installing Visual Studio a second time and Outlook was a problem once again.

All addins have been disabled and Outlook reopened, but no luck.
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Posted by Microsoft on 1/3/2013 at 6:55 PM
Thank you for reporting this issue. The issue appears to be related to a Microsoft Office product. The Microsoft Office team does not use Microsoft Connect to collect customer feedback. In order to report issues related to Microsoft Office, please contact product support at
Posted by Microsoft on 1/3/2013 at 4:50 PM
Thank you for your feedback, we are currently reviewing the issue you have submitted. If this issue is urgent, please contact support directly(