Help 2.0 Displays HTML instead of text when display on Help viewer is selected - by jwswain

Status : 

  External<br /><br />
		This item may be valid but belongs to an external system out of the direct control of this product team.<br /><br />
		A more detailed explanation for the resolution of this particular item may have been provided in the comments section.


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ID 776930 Comments
Status Closed Workarounds
Type Bug Repros 3
Opened 1/18/2013 12:03:15 PM
Access Restriction Public

Description

Here is what is displayed when set in to display in help viewer mode.

"<html xmlns="http://www.w3.org/1999/xhtml"><head><meta http-equiv="X-UA-Compatible" content="IE=EmulateIE9" /><link rel="stylesheet" type="text/css" href="ms-xhelp:///?76555C51-8CF1-4FEB-81C4-BED857D94EBB_EN-US_Microsoft;/branding.css" /><style type="text/css">.cl_CollapsibleArea_expanding {background: url('ms-xhelp:///?76555C51-8CF1-4FEB-81C4-BED857D94EBB_EN-US_Microsoft;/imageSprite.png') -1px -3px;}.cl_CollapsibleArea_collapsing {background: url('ms-xhelp:///?76555C51-8CF1-4FEB-81C4-BED857D94EBB_EN-US_Microsoft;/imageSprite.png') -16px -3px;}.OH_CodeSnippetContainerTabLeftActive, .OH_CodeSnippetContainerTabLeft,.OH_CodeSnippetContainerTabLeftDisabled {background-image: url('ms-xhelp:///?76555C51-8CF1-4FEB-81C4-BED857D94EBB_EN-US_Microsoft;/tabLeftBG.gif')}.OH_CodeSnippetContainerTabRightActive, .OH_CodeSnippetContainerTabRight,.OH_CodeSnippetContainerTabRightDisabled {background-image: url('ms-xhelp:///?76555C51-8CF1-4FEB-81C4-BED857D94EBB_EN-US_Microsoft;/tabRightBG.gif')}.OH_footer { background-image: url('ms-xhelp:///?76555C51-8CF1-4FEB-81C4-BED857D94EBB_EN-US_Microsoft;/footer_slice.gif'); background-position:top; background-repeat:repeat-x}</style><script src="ms-xhelp:///?76555C51-8CF1-4FEB-81C4-BED857D94EBB_EN-US_Microsoft;/branding.js" type="text/javascript"></script><meta name="Microsoft.Help.TopicVendor" content="Microsoft" /><meta name="Microsoft.Help.SelfBranded" content="false" /><title>Help Viewer Home</title><meta name="Title" content="Help Viewer Home" /><meta name="Microsoft.Help.Locale" content="EN-US" /><meta name="Microsoft.Help.TopicLocale" content="EN-US" /><meta name="Microsoft.Help.Id" content="-1" /></head><body onload="onLoad()" class="primary-mtps-offline-document"><span id="HCColorTest"></span><script>setUserPreferenceLang('0');</script><div class="OH_outerDiv"><div class="OH_outerContent"><div class="OH_topic"><div class="OH_title"><table><tr><td class="OH_tdTitleColumn">Help Viewer Home</td><td class="OH_tdLogoColumn"><img id="VSLogo" src="ms-xhelp:///?76555C51-8CF1-4FEB-81C4-BED857D94EBB_EN-US_Microsoft;/vs_logo_bk.gif" alt="Visual Studio 2012" title="Visual Studio 2012" /><img id="VSLogoHC" style="display:none" src="ms-xhelp:///?76555C51-8CF1-4FEB-81C4-BED857D94EBB_EN-US_Microsoft;/vs_logo_wh.gif" alt="Visual Studio 2012" title="Visual Studio 2012" /></td></tr></table></div></div><table style="width:97%;"><tr><td style="text-align:left;"><div class="OH_feedbacklink"><a href="mailto:DevDocs@Microsoft.com?subject=MSDN%5e*%5e*VS%5e*100%5e*EN-US&amp;body=Visual%20Studio%20feedback%20policy%3a%20http%3a%2f%2fmsdn.microsoft.com%2fEN-US%2flibrary%2fee264131(VS.110).aspx" >Send Feedback</a> on this topic to Microsoft.</div></td><td style="text-align:right;"></td></tr></table><div id="mainSection" xmlns="http://www.w3.org/1999/xhtml">
<div id="mainBody">
<p>Welcome to the Microsoft Help Viewer, an essential source of information for everyone who uses Microsoft tools, products, technologies, and services. The Help Viewer gives you access to how-to and reference information, sample code, technical articles, and more. To find the content you need, browse the table of contents, use full-text search, or navigate through content using the keyword index.</p>
<p><br />Use the <a href="ms-xhelp:///?id=-3" id="LaunchHCM">Manage Content</a> tab to do the following:<ul><li>Add content to your computer.</li><li>Check for updates to your local content.</li><li>Remove content from your computer.</li></ul></p>
"

This is a partial displau
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Posted by ChandanNeema on 11/25/2013 at 2:45 AM
actually i am also suffered from this problem, In VS 2012 i update "Microsoft Help Viewer 2.0". i try your solution, but didn't found any "server control" in the administration Tools. please suggest
Posted by Microsoft on 1/25/2013 at 12:51 PM
Greetings jwswain,

Thank you for submitting a Connect bug on the new Help viewer. Is your platform Windows Server 2008 R2? If so, please see below. If not, then please provide additional information, current OS, and any additional information needed to reproduce the raw HTML view.

Thank you,

Malcolm Dickson
IDE Experience Program Manager II

Windows Server 2008 R2 displays Help content in raw XML.
To resolve this issue:
Turn off IE security from Server Manager.
•    Start->Administrative Tools->Server Manager
•    Then in "Security Information" section on the right-side click "Configure IE ESC"
•    Then turn off for Administrator and Users
Posted by Microsoft on 1/21/2013 at 12:29 AM
Thanks for your feedback.

We are rerouting this issue to the appropriate group within the Visual Studio Product Team for triage and resolution. These specialized experts will follow-up with your issue.
Posted by Microsoft on 1/18/2013 at 12:50 PM
Thank you for your feedback, we are currently reviewing the issue you have submitted. If this issue is urgent, please contact support directly(http://support.microsoft.com)