VS2012.2 hangs at exit - by oVan

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ID 785605 Comments
Status Active Workarounds
Type Bug Repros 0
Opened 4/25/2013 11:04:19 AM
Access Restriction Public


Every now and then VS2012 Update 2 hangs at exit. Even killing the process via Process Explorer doesn't work. Full reboot required.
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Posted by Microsoft on 5/16/2013 at 12:16 AM
Hi, given that we have not heard back from you in 7 days. We will go ahead and close this Connect Issue. If you get a chance to review and provide the information requested earlier, you can go ahead and reactivate this issue.
Posted by Microsoft on 5/8/2013 at 2:57 AM
Hi oVan,

You can get detailed steps about how to get the dump file at http://blogs.msdn.com/debugger/archive/2009/12/30/what-is-a-dump-and-how-do-i-create-one.aspx.

Please zip the file and use "FeedbackID-785605" as prefix of the file name.

You can use the following workspace to upload the file:
Password: 58oVCW*+@Q02Q

Thanks for your efforts and we look forward to hearing from you.

Microsoft Visual Studio Connect Support Team
Posted by oVan on 5/6/2013 at 6:23 AM
The feedback tool is unable to capture/send the dump file when VS2012.2 hangs. Any other solution?
Posted by Microsoft on 5/6/2013 at 4:31 AM
I am currently standing by for an update from you and would like to know how things are going on your end. If you could get back to me at your earliest convenience with information I request, we will be able to make headway towards a resolution. I look forward to hearing from you.
Posted by Microsoft on 4/30/2013 at 1:56 AM
Hi ovan2,

If you collect a dump file (called MiniDump.zip) with the feedback tool, you can find it from "{SystemDrive}:\Users\{UserName}\AppData\Local\VSFeedbackTool\Feedbacks\{ID}” directory.

If not, please refer to the following steps to collect a dump file.

1. Start Microsoft Visual Studio 2012 Feedback Tool
2. Select "Add to an existing feedback"
3. Select type: Hang
4. Record a repro: When the dialog box appears, select the running Visual Studio instance that hanged. VSFT collects a dump file regarding the hang, called MiniDump.zip, and attaches to your bug report.
5. Submit

For more detail, please refer to https://connect.microsoft.com/VisualStudio/content/content.aspx?ContentID=26698

Microsoft Visual Studio Connect Support Team
Posted by oVan on 4/27/2013 at 1:04 AM
Tried the VS Feedback tool several times. It errors out on uploading the attachments. I can't see if you received anything.
Posted by Microsoft on 4/25/2013 at 8:08 PM
Thanks for your feedback. In order to efficiently investigate and reproduce this issue, we are requesting additional information outlined below.

Could you please give us a dump file so that we can conduct further research?

Visual Studio now has an extension called Microsoft Visual Studio 2012 Feedback Tool, available on the VS gallery(http://visualstudiogallery.msdn.microsoft.com/f8a5aac8-0418-4f88-9d34-bdbe2c4cfe72).

The extension allows you to
1. upload files,
2. collect trace and dump files
3. collect steps while you're repro'ing the issue, as well as
4. SQM logs about VS extensions installed
5. System details (in DxDiag output)

Please submit this information to us within 4 business days. We look forward to hearing from you with this information.

Microsoft Visual Studio Connect Support Team
Posted by Microsoft on 4/25/2013 at 3:51 PM
Thank you for your feedback, we are currently reviewing the issue you have submitted. If this issue is urgent, please contact support directly(http://support.microsoft.com)