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Update 1 crashes on Win7/x64 by Luke Hoban [MS]


Status: 

Closed
 as Not Reproducible Help for as Not Reproducible


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Type: Bug
ID: 816504
Opened: 2/3/2014 11:41:49 AM
Access Restriction: Public
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Description

From: http://blogs.msdn.com/b/somasegar/archive/2014/01/20/visual-studio-2013-update-1.aspx#10496306

This update is really Buggy here (Win7/X64)! It even crash during startup phase without any project loaded causing Windows error reporting. I cannot use it and uninstalled it immediately.
Details
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Posted by Microsoft on 2/11/2014 at 1:50 AM
Thank you for submitting feedback on Visual Studio and the .NET Framework. At this point, it has been more than 5 days since we initially requested additional information to reproduce your issue. Since we have not heard back from you we will close the issue. If you need further assistance on this or any other pre-release product issues in the future, please feel free to contact us and we will be happy to help.
Posted by Microsoft on 2/10/2014 at 3:44 AM
Hello again. We wanted to give you a quick reminder that to efficiently investigate and reproduce your issue, we need you to submit the additional information we requested. If we haven't heard back from you with the requested information in the next 3 days, we will go ahead and close the issue.
Posted by Microsoft on 2/6/2014 at 7:18 PM
Thanks for your feedback. In order to efficiently investigate and reproduce this issue, we are requesting additional information outlined below.

Could you please give us a dump file so that we can conduct further research?

Visual Studio now has an extension called Microsoft Visual Studio 2013 Feedback Tool, available on the VS gallery(<http://visualstudiogallery.msdn.microsoft.com/563d1003-f0ed-498f-8ef9-f8ee1aac39fe>)

The extension allows you to
1. upload files
2. collect trace and dump files
3. collect steps while you're repro'ing the issue
4. SQM logs about VS extensions installed
5. System details (in DxDiag output)

Please submit this information to us within 3 business days. We look forward to hearing from you with this information. If you require immediate assistance with this issue, please contact product support at http://support.microsoft.com/ph/1117.
Posted by Microsoft on 2/3/2014 at 11:54 AM
Thank you for your feedback, we are currently reviewing the issue you have submitted. If this issue is urgent, please contact support directly(http://support.microsoft.com)
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